Van Hire Knowhow
What's the best way to insure your rental van?

Insuring your hire van can be confusing. You'll probably be offered insurance on top of the free cover most vans come with. Find out what your options are, so you can be confident you have the insurance you need at the right price.
Normally, rental vans come with three basic types of cover: damage cover (technically called Collision Damage Waiver), theft cover (Theft Protection) and third-party cover (Third-Party Liability). When you book a van, these will come as standard in your deal. The three basic types of cover come with an excess (the first part of the bill, which you will have to pay). The damage cover, called Collision Damage Waiver, only covers the van's bodywork. The engine and windows, for example, are not covered. You can buy insurance to cover your excess and/or extend what the standard cover protects.
Here are the four main options you have for insuring your rental van:
- Insure online when you book
- Protect your rental directly with the rental company
- Insure your van through a third-party insurer
- Don't buy any additional insurance at all
Insure online when you book
When you book your van through a comparison site or a broker, you can easily compare rental companies, different vans and different prices in one go. And you can buy additional insurance to top up what your deal comes with.
Pros
- The price is often lower than cover available direct from the rental company.
- You can arrange your whole rental from home in your own time, and compare prices.
- If you rent a van abroad, you don't have to worry about language issues as you'll claim when you're back home.
You have a separate company to discuss your claim with. For example, if the rental company charges you for something you don't agree with, your insurance company may help you fight the charge.
Cons
- The price is often higher than insurance bought from a stand-alone insurer.
- If the van gets damaged, you'll have to pay the rental company first then claim it back.
- This type of insurance won't reduce the excess nor your deposit you'll pay when you pick up the van (although it does insure both).
Protect your rental directly with the rental company
If you book your van directly with the rental company online, you can buy cover for it at the same time. Or you can buy their cover when you arrive at the rental counter. (Often this is not technically insurance – it's a waiver, which means the company waives its right to make you pay for damage.)
Pros
- If anything happens to the van, you wouldn't have to pay first and then claim it back. The rental company would also be your insurer. If you meet the terms of the insurance, you will not be out of pocket while waiting for a claim.
- Often, this type of cover or insurance will reduce your security deposit and your insurance excess. In some instances, it may reduce them to zero.
Cons
- This cover is often more expensive than when you buy it from a comparison site or a third-party insurer.
- If the rental company charges you for something you don't agree with, there's no separate insurance company to assist you in fighting those charges.
- Often this cover is a type of Super Collision Damage Waiver, which is not technically insurance, so it is not regulated.
Insure your van through a third-party insurer
You can choose to buy insurance from a third-party insurance company. There are several options online specially designed for van hire. This is often sold as 'excess protection insurance'.
Pros
- The price for excess protection insurance is often lower than additional cover from a comparison site or direct from the rental company.
- You can buy it from home, and you may have the option of buying annual cover.
- If you rent a van abroad, you don't have to worry about language issues as you'll claim when you're back home.
- If the rental company charges you for something you don't agree with, the company you bought your insurance from can help you fight that charge.
Cons
- If the van gets damaged, you'll have to pay the rental company first then claim it back.
- This type of insurance won't reduce the excess nor your deposit you'll pay when you pick up the van (although it does insure both).
Don't buy any additional insurance at all
You can just stick to the basic cover that comes with your deal.
Pros
- There's no additional cost. You would just pay for your rental and nothing else on top for additional insurance.
Cons
- Your excess won't be protected nor reduced. So if the rental van is damaged while you have it, you'll be responsible for the full excess and you will lose your deposit.
- The basic package covers bodywork only. So if (for example) the engine, undercarriage, windows or wheels are damaged, you'll have to pay the FULL COST of any repairs.
- If the rental company charges you for something you don't agree with, there's no separate insurance company to assist you in fighting those charges.
Insurance checklist
To help you choose a good comprehensive insurance policy for your rental, here are a few questions to think about:
- Does it cover damage to the engine, tyres, wheels, roof, undercarriage, windows and mirrors?
- Does it cover towing costs and roadside assistance?
- Does it cover your luggage and other personal items
- Does it cover you if you lose the keys?
- Does it cover rental company admin fees?
- And is it actually regulated insurance?
Choosing the right rental van insurance for you
Here are the options so you can easily compare.
Option | Price | Excess protected? | Deposit and excess reduced? | Pay first, then claim money back? | Separate insurer to assist? |
Insure online when you book | More expensive than third-party, cheaper than directly from rental company | Yes | No | Yes | Yes |
Insure directly with the rental company | Usually the most expensive option | Yes | Usually yes | No | No |
Insure your van through a third-party insurer | Usually the cheapest option for additional insurance | Yes | No | Yes | Yes |
Don’t buy any additional insurance at all | Cheapest (no additional cost) | No | No | No | No |